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Customer Interview Script

10 proven questions to validate your idea with real customers

What's Included

  • 10 open-ended discovery questions
  • Follow-up question framework
  • Interview note-taking template
  • Data synthesis worksheet
  • Insight extraction guide

Preview

Sample Interview Questions
Q1: Tell me about the last time you experienced [problem]. Walk me through what happened. Q2: How are you currently solving this problem? What do you like/dislike about your current solution? Q3: If you had a magic wand and could solve this perfectly, what would that look like? Q4: How much time/money does this problem cost you each month? Q5: What is the hardest part about [problem]? Q6: Why is that hard? (The '5 Whys' technique) Q7: Have you tried other solutions? What failed? Q8: How often do you face this problem? Q9: Who else do you know has this problem? Q10: Would you be willing to pay [price] for [solution]?

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